Credit for the title goes to the late Steve Haines, my former strategic planning mentor. He was a big fan of the feedback mechanism for...

I see it all too often in my consulting work: leaders telling the members of their teams that working harder is the answer to every...

When is the right time to hire new members for your team? It's a tough decision. Everyone knows that you make a profit by making more...

Sometimes when I ask leadership teams to define their core values, they'll say something like. "Oh, that;s a waste of time. It's just Mom...

You can't negotiate with change; it's going to happen regardless of what you do. it's one of the only constants in life. Take a moment to...

Everyone knows that if you get two or more people in a room, they're not going to agree on everything. That means there will be conflict,...

I've just rediscovered for (for the umpteenth time) one of the most basic truths about building a high-performing business: adding the...

Being an entrepreneur is not for the faint of heart. You have to know a lot about a lot to get a business off the ground and to make it a...

Lately I'm hearing a lot of complaints from my CEO friends and clients about Millennials, especially about them being "lazy" and "lacking...

Finding the right leader to lead an organization to success is always a challenge. The start of that process, creating the Profile of...

It's common knowledge that we all have blind spots. Like my favorite mentor said, "When it comes to your own behavior, all of a sudden...

You heard me. No, I'm not a zealot in the recent fascination with zombies in the entertainment world, but it sure makes a great title for...

When attempting to explain someone else's behavior, especially undesirable behavior, people very often attribute more control to that...

It's true, vacations make money. Therefore, it's financially irresponsible of you not to take regular vacations if you want to be...

Yes, these all fit together nicely. Here's how: time management is essentially an exercise in assertiveness, and being timely builds...

The correct answer is "almost always" The top decision-maker is always the problem (and the solution), and that's most often the CEO. You...

I've seen businesses fail to take full advantage of the advantages of teamwork on both extremes. On one extreme was the leadership team...

If you're not a Boomer you might not recognize the lyrics from the theme song of the TV Western series Rawhide. It was a hoot, and you...

I love working with family businesses. The very challenge of it will make inexperienced consultants lose their nerve (or should). Not...

How's the drama level in your organization? Are people happy, energetic, and excited about the work of the business? Instead, do you see...